Omni Frisco at The Star

The customer service that we received from the Concierge Desk was outstanding. I was pleasantly surprised with Stacia Logan’s constant contact with me to ensure that my wife and I had an incredible stay as we celebrated our 40th wedding anniversary. As we checked in I learned that we had been upgraded to a suite on the 16th floor. When I say no stone was left unturned in surpassing our expectations, I mean just that. From the greeting of personalized greeting cards, the bottle of champagne, the bed made up in a romantic fashion, robes and house slippers made available if we chose, and the treat for two of chocolates was a nice touch. Also, with me being a lifelong Dallas Cowboy fan, it was also nice to look outside our suite and view the team’s practice field. All in all, my every wish to have a relaxed and pleasant stay was realized and I owe it all to Stacia’s special touch. I am forever grateful to her and Omni Hotels for providing a much needed retreat for my wife and I. If I was going to do anything differently, it would be that I would have made our stay a day or two longer. Simply grateful.

The hotel is located right next to the Dallas Cowboys Star Convention Center. One of the entrances leads directly to the forecourt of the center so it's incredibly convenient if you're attending an event there. There are also plenty of dining and entertainment options across the street. The rooms are well appointed with the usual toiletries, clean, and the staff incredibly polite, helpful, and accommodating.

Everything was clean and beautiful, friendly staff.

The Omni was just as nice as you’d expect it to be. Just beautiful inside and out and the employees were all so nice and amazing. The room was very clean and luxurious and the entire hotel smelt clean and fresh. (which sounds weird but it didn’t smell muggy or stuffy at all) Although we didn’t have time to use all the amenities, they were all so nice and beautiful. The pool was gorgeous and I can’t forget to mention the view from our room was incredible over looking the Star, turf football field outside it, the beautiful pool, and the rest of the different beautiful restaurants in the area. Anywhere you stay in that hotel you are bound to get an amazing view.

Great location. Clean. Restaurants nearby. It was a fun atmosphere. The staff was very helpful and accommodating. There was a coffee maker in the room that was quick!