Omni Frisco at The Star
Отзывы гостей
It was clean. The temperature in the room was always great. The staff was friendly and attentive. Our sink leaked water all over the floor and they sent someone up to fix it within 3 minutes of reporting it.
Kaycox
июль 2024 г.
We spent valentine day in this incredible hotel in Dallas OMG i love everything about it. The staffs especially the HOUSE KEEPING department are exceptionally the best ever , they made our one night a time to remember, defiantly will lodge there any time i visited Dallas, love love love it.
Angela
февраль 2025 г.
The customer service that we received from the Concierge Desk was outstanding. I was pleasantly surprised with Stacia Logan’s constant contact with me to ensure that my wife and I had an incredible stay as we celebrated our 40th wedding anniversary. As we checked in I learned that we had been upgraded to a suite on the 16th floor. When I say no stone was left unturned in surpassing our expectations, I mean just that. From the greeting of personalized greeting cards, the bottle of champagne, the bed made up in a romantic fashion, robes and house slippers made available if we chose, and the treat for two of chocolates was a nice touch. Also, with me being a lifelong Dallas Cowboy fan, it was also nice to look outside our suite and view the team’s practice field. All in all, my every wish to have a relaxed and pleasant stay was realized and I owe it all to Stacia’s special touch. I am forever grateful to her and Omni Hotels for providing a much needed retreat for my wife and I. If I was going to do anything differently, it would be that I would have made our stay a day or two longer. Simply grateful.
Anonymous
июль 2023 г.
When I booked the room, it was so I would be close to the event I was attending. I had no idea I was at the Ford Center. I also did not know there was a game. I was pleasantly surprised at the outside atmospheric that Sunday night during the game. Bonus.
Terell
октябрь 2023 г.
The hotel is located right next to the Dallas Cowboys Star Convention Center. One of the entrances leads directly to the forecourt of the center so it's incredibly convenient if you're attending an event there. There are also plenty of dining and entertainment options across the street. The rooms are well appointed with the usual toiletries, clean, and the staff incredibly polite, helpful, and accommodating.
Barry
февраль 2024 г.
The hotel was a short walking distance from where our training event was being held. The property was beautiful and very well maintained, but that wasn’t the best part, it was the staff that made our trip so amazing. My sister went with me to a training event. It could have been a bad time because the airline forgot to transfer my sisters luggage and we did not rent a car we just used Lyft drivers. The closest Walmart or Walgreens was 4 or 5 miles away so we couldn’t just walk over there real quick to get the necessaties and we were on a tight schedule. When we arrived at the hotel we told the front desk staff, Ryan, Sebastian and Maria, that the airport might be dropping off my sister luggage. They were so friendly and helpful, they offered us a toothbrush and comb : ) We ended up taking another Lyft ride back to the airport to get my sisters luggage and when we arrived back to the hotel it was Bismark who greeted us this time. We only stayed 2 nights at the Omni Frisco, but those 4 staff members really made our experience exceptional. We would highly recommend this hotel because the staff was so amazing and the property was beautiful : )
Dawn
ноябрь 2022 г.
The property is so beautiful, clean and in such a great location.
Yared
февраль 2025 г.
Everything was clean and beautiful, friendly staff.
Marisela
ноябрь 2023 г.
Friendly check-in staff; comfortable, spacious room; very nice pool area; reception/lobby area is nice.
Borham
июль 2024 г.
The wife and I liked Everything about the hotel. From the room, to the customer service, to the restaurant inside the hotel, food was good also was open long hours for breakfast lunch and dinner. We also liked how we were able to stream our netflix, Xfinity, and Paramount+ accounts easily.
Carlos
март 2023 г.
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